Orders and returns

We accept the following payment methods: Credit Cards, Paypal, Apple Pay, Sofort, iDEAL, Bancontact or bank transfers.

Delivery times

We make every effort to deliver your order as soon as possible. We try to dispatch it the same day, for orders placed on working days before 23:00 PM.

We currently have delivery times of 5 to 10 working days (Monday to Saturday) for orders within Europe and most orders are usually delivered within a week. 

Returns

You have the right to cancel your order up to 14 days after receipt. After cancellation, you have an additional 14 days to return your product. You will then be credited with the full amount. Only the return costs from your home to the online store are your responsibility. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all supplied accessories and - if reasonably possible - in the original condition and packaging. To exercise this right, please contact us via info@icedout.eu. We will then refund you the amount of the order due within 14 days of registering your return, provided that the product has already been returned in good condition.